About Delphinus
Certification

Criteria &
Safety Levels

About Wellbeing
& Partners

DELPHINUS SAFE DESTINATION CERTIFICATION

Contact &
Register

Founder and Chief Executive Officer
Wellbeing Health Education Organization
M.D. Nguyen Van Cong
Dear Valued Partners,

Medical emergencies can happen at any time. Especially in the luxury service industry, timely response doesn't just save a life – it saves your brand's reputation.

An employee trained professionally and skilled in operating equipment like an Automated External Defibrillator (AED) during emergencies can turn crisis into opportunity. Your customers stay safe, trust is reinforced, and your brand becomes a symbol of professionalism and compassion.

With the Delphinus Badge – Guide to Safe Destination, inspired by the Dolphin constellation and the dolphin's symbol of good fortune and friendliness, your organization is recognized as meeting comprehensive medical safety standards – from equipment to personnel. This prestigious badge is developed by Wellbeing, a member of the British Safety Council – an organization with over 60 years of global experience leading the protection of people from accidents worldwide.

The right response at the right time is a declaration of excellence. Action today – Lasting trust tomorrow.

Mr. Tô Bá Hiếu

Safety is not just security, order or fire prevention and fighting. Safety in the context of modern tourism is also health safety and the ability to respond promptly when emergency medical situations occur unexpectedly such as stroke, cardiac arrest, or drowning. In those critical moments, correct and timely initial treatment can determine a person's survival. Hotels, resorts, and tourist attractions where visitors stay and conduct activities must have rapid response capability on the spot, which is extremely important.
Vice Chairman of Lào Cai Tourism Association

Mr. Lê Thanh Sang

Tourism and accommodation businesses that obtain the Delphinus certification from this program will gain additional credibility for competition and attract customers. This helps maintain and enhance the Quy Nhon tourism brand as a sustainable, safe, and friendly travel destination.
Vice Chairman of Gia Lai Tourism Association
2026
DELPHINUS

Register Safe Destination                                    

HERE

DELPHINUS SAFE DESTINATION LIST
Sapa
Hanoi
Quy Nhon
Ho Chi Minh
City
Phu Quoc

 Register Safe Destination                                     

HERE

DELPHINUS
Register with
MANY RENOWNED BRANDS
HOTELS, RESORTS

Your hotel or resort will become a trusted destination with the Delphinus Certification – A Guide for Safe Destinations developed by Wellbeing, a member of the British Safety Council, an organization with over 60 years of experience leading the way in protecting people from accidents and ensuring safety globally.

Inspired by the Delphinus constellation and the image of dolphins, a symbol of good fortune and friendliness, this certification ensures medical safety standards at your destination professionally across Vietnam.

Join us in affirming superior quality, building absolute customer trust, and elevating your brand.

GUIDE FOR SAFE DESTINATIONS
DELPHINUS
CERTIFICATION

OFFICIAL MEMBER OF THE BRITISH SAFETY COUNCIL

is an organization with a history of over 60 years of operation and development specializing in safety and health

CERTIFICATION FOR SOCIAL IMPACT ENTERPRISES

iMap is an interactive digital map platform providing users with information about Vietnam's social impact business sector, including social enterprises, impact enterprises, and supporting organizations, aiming to connect responsible business activities with the market.

REINFORCE STRONG CONFIDENCE FOR CUSTOMERS AND INVESTORS

VERIFY EMERGENCY MEDICAL RESPONSE CAPABILITIES

HIGHLIGHT IMPRESSIVE VALUE OF SUSTAINABLE BRAND

WHAT VALUE DOES IT BRING?
DELPHINUS
CERTIFICATION 
What will happen when a tourist encounters a medical problem in a Hotel or Resort?
On-site personnel
intervention
Minimize risk to tourist's life
until medical staff arrives
Detect emergency health situations
From Minute 0 to Minute 4
Minute 0
After Minute 4 onwards
Medical staff on site
Average 30 minutes
in Vietnam

"Golden Time"

In emergency care for a cardiac arrest victim

PROACTIVE ON-SITE EMERGENCY RESPONSE SYSTEM IS A FIRM COMMITMENT TO PROTECT CUSTOMERS IN CRITICAL MOMENTS

After Minute 4 onwards

From Minute 0 to Minute 4

Minute 0

What will happen when a
tourist encounters a medical problem
 in a Hotel or Resort?
Wellbeing - Member of the UK Safety Council, supporting destinations to achieve Delphinus Accreditation
through Medical Safety Criteria ensuring transparency, helping organizations easily self-assess and implement

SAFETY CRITERIA

DELPHINUS

03

EQUIPMENT

STANDARD MEDICAL
EQUIPMENT

Wellbeing specializes in consulting and providing automated external defibrillators (AED) and modern first aid kits, ensuring readiness for all emergency situations at your facilities and destinations.

PROCESS

EMERGENCY RESPONSE

01

Wellbeing guides organizations in building rapid response protocols, from incident detection to medical coordination, verified through transparent documentation, helping your organization meet international safety standards.

02

TRAINING

ADVANCED FIRST AID

Wellbeing provides practical training courses, equipping staff with emergency response skills including CPR, AED operation, and accident management. Every employee becomes a "hero" protecting your customers.

SAFETY LEVEL

DELPHINUS

safety level

emergency response
procedure

first aid training

first aid kit

automated external
defibrillator (aed)

standard

comprehensive

advanced

Online training

Training & hands-on practice 25% staff - 8 hours

Training & hands-on practice 25% staff - 4 hours

QUICKLY CHOOSE A DESIGNATION SUITABLE FOR YOUR HOTEL OR RESORT

Standard

3 DElphinus

Choose Standard Strategy Now

Response Capability

Equipment

MEDIA BENEFITS

Receive Safety Alert Publication Set
Appear in Safe Destination Honor Map
Safe Destination Honor Sign
& 20 posters included

Online First Aid Skills Training

First Aid Kit

Receive Safety Alert Publication Package
Featured on the Honor Roll Map
for Safe Destinations.
Safe Destination Honor Roll Sign
& 50 recognition posters included

Comprehensive

5 DElphinus

First Aid Skills Training & Practice Direct for 8 Hours

Choose Comprehensive Strategy Now

First Aid Kit

1 AED Machine

Free Electrode Pad Replacement Maximum 1 Time Within 10 Years

Response Capability

Equipment

MEDIA BENEFITS

MEDIA BENEFITS

Receive Safety Alert Publication Set
Appear in Safe Destination Honor Map
Safe Destination Honor Sign
& 30 posters included

1 AED Machine

Advanced

4 DElphinus

Choose Advanced Strategy Now

Response Capability

Equipment

First Aid Skills Training & Practice Direct for 4 Hours

First Aid Kit

DELPHINUS
NEWS
Building medical skills
for tourism facilities
DELPHINUS
IMAGE GALLERY
"Operating since 2014, Wellbeing is a professional safety training organization, leading the way in providing comprehensive safety solutions including:
first aid training programs, health communication initiatives, and authorized distribution of automated external defibrillators (AED) with professional customer care policies.
Affirming credibility and community responsibility, Wellbeing is proud to be an official member of the British Safety Council (an organization with over 60 years of history specializing in safety and health) and has achieved Social Impact Enterprise Certification (iMap).
Every year, we are honored to partner with and provide first aid training to hundreds of thousands of customers from international non-governmental organizations, embassies, multinational corporations, and schools in Vietnam. With this foundation, Wellbeing is committed to promoting medically safe destinations in Vietnam, starting with our partnership with Delphinus through this designation."
BRITISH SAFETY COUNCIL
MEMBER 

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